Superlists is a plugin that allows for smart, dynamic, interlinked and grouped ajax custom lists on the ticket creation page.
Are you looking for nested custom lists or just custom lists that you can update with ajax from any database?
Nested ajax lists, the Holy Grail in the ticket creation process are finally here ...
... Superlists can even be tailored to individual clients while bringing in external data from any remote server!
These Ajax super custom lists can appear both in the front end (client side) and back end (agent side) where a new ticket is being created.
Superlists can be bundled in groups where each interlinked ajax list is fed the user selection of the previous ajax list in its own group.
Superlists of the same group do not have to appear in sequence (one below the other in a single form) but can be placed on any form and still remain interlinked!
Every superlist is bound to a ticket field which collects the user selection that will eventually end up in the ticket created automatically.
Each superlist ticket field can individually collect either the key or value of the superlist selection as required.
You can of course create as many of your own superlists as you like to handle any task at hand.
Requires 'osTicket Motherload' (a plugin controller for osTicket) which is included in this software bundle.
Choose your method:
Install our plugin in 3 easy steps:
1. Download & Unzip
Download our plugin.
Extract its contents onto your hard drive.
2. FTP & Upload
FTP into your osTicket installation & find the osTicket root directory.
On your computer, open the folder 'UPLOAD' where you extracted the zip file.
Upload the contents of this folder into the osTicket root directory on the server.
3. Install via plugin installer
Login into osTicket.
Go to Admin panel > Manage > Plugins.
Make sure 'osTicket Motherload' is installed.
Go to Admin panel > Manage > Plugins > osTicket MotherLoad
In Allowed Signals: add 'ticket.create.before' & 'session.close'
In Enabled Plugins: add 'plugin_superlists'
Click [Save]. You should see no errors being reported in the debugger.
To configure the plugin please read the 'Configuration' section of the 'readme' file which you can download below.
You can also uninstall it by just deleting the '/motherload/plugins/superlists' folder, without any issues whatsoever.
Remember, you have to enable 'osTicket Motherload' in order to activate it, so go to Admin panel > Manage > Plugins, check the plugin and click More > [Enable]
The video provides detailed information on how to install, configure and test Superlists for osTicket.
Find out if Superlists for osTicket is the right product for your needs. Discover what kinds of solutions it provides and the types of problems that can be solved by acquiring and using this application.
We maintain transparency in our pricing and we always remain competitive, so that you can reap the benefits.
Security and Performance:
When developing our software, system security is our top priority, while never compromising on performance. Ordering from us is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.
We insist that you love everything you buy from us.
If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.
All our products come with amazing service. Our online ticketing system and helpful staff will make sure of it.
You get a full 30 days to get your money back, for all downloadable products. If it simply will not work on your setup and we cannot fix the problem then we'll cheerfully refund you every cent. For everything else, you get a full 14 day no-questions asked, money back guarantee.
Returns are easy, simply log into your account and fill in the returns form for fast processing. We'll get you a refund in a snap!