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Topiclists for osTicket

Topiclists for osTicket (Ajax Help Topic Custom Lists)
Topiclists for osTicket (Ajax Help Topic Custom Lists)
Topiclists for osTicket (Ajax Help Topic Custom Lists)
Topiclists for osTicket (Ajax Help Topic Custom Lists)
Topiclists for osTicket (Ajax Help Topic Custom Lists)
Topiclists for osTicket (Ajax Help Topic Custom Lists)
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Topiclists for osTicket (Ajax Help Topic Custom Lists)
Topiclists for osTicket (Ajax Help Topic Custom Lists)
Topiclists for osTicket (Ajax Help Topic Custom Lists)
Topiclists for osTicket (Ajax Help Topic Custom Lists)
Topiclists for osTicket (Ajax Help Topic Custom Lists)
Topiclists for osTicket (Ajax Help Topic Custom Lists)

Topiclists is a plugin that allows for smart, dynamic, interlinked and nested ajax custom lists on the ticket creation page.

Are you looking to replace your single Help Topic drop-down list with a number of nested custom lists which you can update with ajax from any database?  The purpose of these topiclists is to replace the single Help Topic field with multiple nested and interconnected drop-down lists thus helping the user find their required Help Topic faster and easier.

Nested ajax Help Topic lists, the Holy Grail in the ticket creation process are finally here ...
... Topiclists can even be tailored to individual clients while bringing in external data from any remote server!

These Ajax super custom lists can appear both in the front end (client side) and back end (agent side) where a new ticket is being created.

Topiclists are interlinked such that each list is fed the user selection of the previous list using ajax.

You can of course create as many of your own topiclists as you like to handle any task at hand.

Topiclists integrates into osTicket seamlessly via the osTicket Motherload plugin mechanism.

Topiclists is based on Superlists, another trusted osTicket Motherload plugin, used in hundreds of osTicket installations.

No core file modifications necessary!

Additional Information


osTicket Support Ticket system.


Compatible with any extensions.

Special Requirements

  • Requires 'osTicket Motherload' (a plugin controller for osTicket) which is included in this software bundle.



Choose your method:

Easy Installation

Install our plugin in 3 easy steps:

1. Download & Unzip
  • Download our plugin.
  • Extract its contents onto your hard drive.
2. FTP & Upload
  • FTP into your osTicket installation & find the osTicket root directory.
  • On your computer, open the folder 'UPLOAD' where you extracted the zip file.
  • Upload the contents of this folder into the osTicket root directory on the server.
3. Install via plugin installer
  • Login into osTicket.
  • Go to Admin panel > Manage > Plugins.
  • Make sure 'osTicket Motherload' is installed.
  • Go to Admin panel > Manage > Plugins > osTicket MotherLoad
  • In Allowed Signals: add 'session.close'
  • In Enabled Plugins: add 'plugin_topiclists'
  • Click [Save]. You should see no errors being reported in the debugger.

To configure the plugin please read the 'Configuration' section of the 'readme' file which you can download below.
You can also uninstall it by just deleting the '/motherload/plugins/topiclists' folder, without any issues whatsoever.

Remember, you have to enable 'osTicket Motherload' in order to activate it, so go to Admin panel > Manage > Plugins, check the plugin and click More > [Enable]

Need help installing?


Promo video

Topiclists for osTicket

The video provides detailed information on how to install, configure and test Topiclists for osTicket.

Find out if Topiclists for osTicket is the right product for your needs. Discover what kinds of solutions it provides and the types of problems that can be solved by acquiring and using this application.


Document List

Download useful documents and guides.
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The Essentials

Concrete Developments

User Guide

Full instructions are included with every product, which consist of installation and usage guidelines and other relevant information.

Finance Assistance

Lifetime Updates

With free updates for the lifetime of the product you need not worry about software maintenance. We got you covered!

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Premium Support

All customers get access to world-class support via our online ticketing system for amazing after-sales service.

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Just in case you still have questions or not sure that what you've chosen is suitable, no worries. Contact us, we are here to help. 

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Topiclists for osTicket
  • Stock: In Stock
  • SKU: 760842248984
  • UPC: 760842248984
  • EAN: 0760842248984
  • MPN: 760842248984

Available Options


Instructions will be provided at the demo page.


Software Type
osTicket Motherload Plugin
Compatibility 1.12.x - 1.18.x
Modification Plugin
Premium Support
Lifetime updates
User guide

Product Download

Downloads (2)
Topiclists for osTicket
1.12.x » 1.16.x
Version: 1.0.2
Topiclists for osTicket
1.17.x » 1.18.x

Affordable Pricing:

We maintain transparency in our pricing and we always remain competitive, so that you can reap the benefits.

Security and Performance:

When developing our software, system security is our top priority, while never compromising on performance.
Ordering from us is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.

100% Satisfaction:

We insist that you love everything you buy from us.
If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.

World-Class Service:

All our products come with amazing service. Our online ticketing system and helpful staff will make sure of it.

Money-Back Guarantee:

You get a full 30 days to get your money back, for all downloadable products. If it simply will not work on your setup and we cannot fix the problem then we'll cheerfully refund you every cent. For everything else, you get a full 14 day no-questions asked, money back guarantee.

Easy Returns:

Returns are easy, simply log into your account and fill in the returns form for fast processing. We'll get you a refund in a snap!

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